DISA IT Enterprise Support Services (DESS)

The functional scope of the tasks associated with this effort includes Program Management, IT Service Management, Service Desk, Information Assurance, Enterprise Architecture, Global Cable Plant, Enterprise Engineering Services and the Technical and Programmatic support required to transition/implement DoD provided Enterprise Services (e.g., DoD Enterprise Email and Enterprise SharePoint) on DISA's internal IT Enterprise. The technical scope of the DESS includes the full range of IT Services provided to the DISA end users and includes, but is not limited to, Office Productivity Applications, Internet and Intranet Access, Voice and Video over IP, Voice Over Secure IP (VOSIP), Information Services, Data Storage and Access to mission oriented databases, Access to applications maintained on non-DISA networks, Defense Red Switch Network (DSRN), Collaborative Services, Remote-Access and Teleworking support, Communications Security (COMSEC), Message Services, and Disaster Recovery Services (DRS).