Technical Staff Augmentation Services

Background
The City of Virginia Beach is seeking to enhance its Department of Information Technology by securing a contractor to provide dedicated technical staff augmentation services.
This initiative aims to support the Service Desk and Desktop Support Teams, ensuring efficient IT operations and improved service delivery.

Work Details
The contractor will provide full-time, dedicated technical staff augmentation services.
This includes staffing for the Service Desk and Desktop Support Teams, which may involve tasks such as troubleshooting technical issues, providing user support, managing IT requests, and maintaining desktop systems.
The specific roles and responsibilities will be defined in further detail within the solicitation documents.

Place of Performance
The services will be performed at various locations within the City of Virginia Beach, specifically within the Department of Information Technology.