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Mediation Case Management System

ID: BPM046792 • State: Maryland

Description

The purpose of this RFI is to learn more about secure standalone ADR case management systems that allow individual users to host and manage mediation cases, upload supporting documents, distribute documents for signature, schedule mediation sessions, communicate securely with external case parties, and track milestones and required deadlines.
Background
The Maryland Judiciary is seeking to enhance its Alternative Dispute Resolution (ADR) capabilities through the implementation of a secure standalone Mediation Case Management System.

The goal of this contract is to provide a system that allows individual users to effectively host and manage mediation cases, ensuring secure communication and document management.

Work Details
The contractor will provide a Mediation Case Management System that includes the following functionalities:
- Hosting and managing mediation cases
- Uploading supporting documents
- Distributing documents for signature
- Scheduling mediation sessions
- Secure communication with external case parties
- Tracking milestones and required deadlines.

The system must be standalone and secure, ensuring confidentiality and integrity of case information.

Period of Performance
The contract will commence upon award and is expected to be completed by November 19, 2024.

Place of Performance
The services will be performed for the Maryland Judiciary, with potential remote access capabilities for users.
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Overview

Agency
Office of the Courts - Administration Logo Maryland Office of the Courts - Administration [MD]
Opportunity Type
Public Notice
Opportunity ID
BPM046792
Version
1
Response Deadline
Nov. 19, 2024 Past Due
Date Posted
Oct. 11, 2024
Est. Value Range
Experimental
$500,000 - $2,000,000 (AI estimate)
Source
Open
On 10/11/24 Office of the Courts - Administration in Maryland issued Public Notice Mediation Case Management System with ID BPM046792 due 11/19/24.

Contacts

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Documents

Posted documents for Mediation Case Management System

Classifications

Opportunity Classification
Legal review and inquiry services
NAICS
511210 - Software Publishers
624190 - Other Individual and Family Services
PSC
7A21 - IT And Telecom - Business Application Software (Perpetual License Software)
7A20 - IT And Telecom - Application Development Software (Perpetual License Software)
DA01 - IT And Telecom - Business Application/Application Development Support Services (Labor)

Additional Details

Additional Instructions
The Administrative Office of the Courts (AOC) exclusively accepts Bids and Proposals through its Procurement Portal at www.mdcourts.gov/procurementportal. This public notice is being issued on eMMA to inform potential suppliers of a Judiciary procurement opportunity. To view and respond to this solicitation, please visit www.mdcourts.gov/procurementportal.
Alternate ID
K25-0043-29
Lot #
1
Round #
2

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