Service Agreement for Lab Equipment

Background
The Commonwealth of Kentucky, through the Finance and Administration Cabinet, is issuing this solicitation for a Service Agreement for Lab Equipment on behalf of the Kentucky State Police. The goal of this contract is to ensure the maintenance and operational efficiency of critical laboratory equipment used by state agencies.

Work Details
The contractor will provide a Preventive Service Maintenance Agreement for the following laboratory equipment:

1. Five (5) 3500xL Genetic Analyzers, including all parts, labor, and travel costs necessary to keep the analyzers operational. The agreement includes:
- Parts, labor, and travel for remedial repair.
- No charge for planned maintenance visits; annual planned maintenance visits will be performed within the contract period.
- Guaranteed priority response time of 2 business days after receipt of a service call.
- Target response time of 3 business days for remedial repairs.
- Priority telephone and email access to instrument technical support.
- Telephone and email access to application technical support.

2. Four (4) 7500 Real Time (RT) PCR Systems with similar maintenance provisions as outlined above.

Period of Performance
The initial contract period will be one (1) year from the date of award, with an option to extend for four (4) additional one-year periods upon mutual agreement.

Place of Performance
Services will be performed at the KSP Forensic Laboratory located at 100 Sower Blvd, Suite 102, Frankfort, KY 40601-9980.

Bidder Requirements
Bidders must have at least three years of relevant experience in providing similar services. They must also comply with all applicable statutes and regulations related to procurement in Kentucky. Additionally, bidders must submit required affidavits confirming their status as resident or qualified bidders if applicable.