Cisco VOIP Phone System Maintenance Service

Background
The Town of Westport is issuing this Invitation to Bid (ITB) for the maintenance service of their Cisco VOIP Phone System. The goal of this contract is to ensure the operational efficiency and reliability of the VOIP phone system used by the town, which is critical for communication within municipal operations.

Work Details
The contractor will provide maintenance services for the Cisco VOIP Phone System. Specific services include troubleshooting, repairs, software updates, and general maintenance to ensure optimal performance of the system.

The contractor is expected to respond promptly to any service requests and maintain a high level of service quality.

Period of Performance
The contract will commence on April 23, 2025, and will conclude on May 16, 2025.

Place of Performance
The services will be performed at various locations within the Town of Westport, Connecticut.

Bidder Requirements
All vendors are eligible to respond to this bid. There are no specific set-aside certifications or local requirements mentioned in the solicitation.