Request for Proposals (RFP) No. SFMTA-2025-25-LOC - Ticket Vending Machines ***On January 7, 2025, the following documents were posted: 1. SFMTA-2025-25-LOC - Pre-Proposal Registration List 2. Questions and Answers Document No. 1 ***On December 30, 2024, the following document was posted: 1. SFMTA-2025-25-LOC - Pre-Proposal Conference Presentation ***On December 23, 2024, the following document was posted: 1. SFMTA-2025-25-LOC - RFP - Addendum No. 1 The San Francisco Municipal Transportation Agency (SFMTA) is requesting proposals from qualified firms to furnish 40 Ticket Vending Machines (TVM) and related software to be installed by SFMTA staff in the San Francisco Municipal Railway (Muni) Metro Stations. The TVM system to be provided by the selected Contractor shall consist of TVM units, TVM internal software that is Payment Card Industry compliant, hosted back-end management software systems, related data communication capabilities, spare parts, documentation, training, and warranty as required under the resulting Agreement. The SFMTA may award a contract to the Proposer that meets the Minimum Qualifications (See RFP Section IV) and whose Proposal receives the highest-ranking score. Any Proposal that does not meet the Minimum Qualifications requirements will be deemed non-responsive. The SFMTA encourages Proposers to attend a virtual Pre-Proposal Conference via Microsoft Teams on January 3, 2024, at 1:00 PM PT. Proposers may register for the Pre-Proposal Conference and submit questions following the instructions included in RFP Section VII.A. The SFMTA will address Proposers' questions and will provide any new or additional information concerning the RFP or selection process at the Pre-Proposal Conference. The RFP and associated documents are attached to this Sourcing Event. If you are interested in submitting a proposal, please follow the submission instructions provided in the RFP document. Bids will not be accepted through the City and County of San Francisco's Supplier Portal website.
Background
The San Francisco Municipal Transportation Agency (SFMTA) is seeking proposals from qualified firms to supply 40 Ticket Vending Machines (TVMs) and associated software for installation in the San Francisco Municipal Railway (Muni) Metro Stations.
The goal of this contract is to enhance the ticketing system within the Muni network, ensuring compliance with Payment Card Industry standards and improving operational efficiency.
Work Details
The selected contractor will provide the following:
- 40 Ticket Vending Machines (TVMs)
- Internal software for TVMs that is Payment Card Industry compliant
- Hosted back-end management software systems
- Data communication capabilities
- Spare parts and documentation
- Training for SFMTA staff on the operation and maintenance of the TVMs
- Warranty services as required under the agreement.
The TVM system must meet specific technical and performance requirements outlined in Appendix B of the RFP.
Period of Performance
The contract will commence on the Effective Date and will last for three years, with an option for SFMTA to extend it for an additional two years at their discretion.
Place of Performance
The contract work will be performed at various locations within San Francisco, specifically at Muni Metro Stations.
