Universal Enrollment Services Request for Information

Background
The Department of Homeland Security (DHS) Transportation Security Administration (TSA) is seeking enrollment services capabilities for various DHS programs and initiatives, including Hazardous Materials Endorsement (HME) Threat Assessment Program, Transportation Worker Identification Credential (TWIC®) program, TSA PreCheck® Application Program, and several aviation sector threat assessment programs. The TSA is conducting market research to understand current enrollment services capabilities in both public and commercial spheres.

Work Details
Enrollment services providers are required to support biographic and biometric data collection, safeguard applicant data/confidentiality, identity/immigration document collection and authentication, identity assurance capabilities, fraudulent document identification, fee collection, credential management/distribution, online capabilities, in-person enrollment facilities and staff throughout the United States and its territories. The TSA is interested in innovative approaches to enrollment technology and operations while minimizing applicant burden.

Place of Performance
United States and its territories