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U.S. Customs and Border Protection Office of Training & Development Enterprise Training & Resource Management System & Support Services   3

ID: 70B06C24R00000002 • Type: Solicitation

Description

Posted: Sept. 27, 2023, 1:24 p.m. EDT

******************AMENDMENT A00001****************************************

The purpose of this amendment to Request for Proposals (RFP) 70B06C24R00000002 is to provide Government responses to timely questions submitted by offerors. The Government reserves the right to not provide a response to any offeror question received from this point forward. If, however, the Contracting Officer determines that a late-submitted question raises an issue of significant importance, the Government may provide a written response to all prospective offerors via future amendments to the RFP.
Responses to questions are included as attachment 70B06C24R00000002 A00001 Question & Answer.xlsx.
The Q&A resulted in one (1) change to the RFP as a result of Question #20 & 34. Given the minor change and clear direction on how to proceed, the Government is not providing updated versions of the RFP documents.
The due date and time of Phase I submissions is unchanged. Phase I offerors are put on notice that in the event of a lapse of appropriations, resulting in the temporary halting of nonessential operations (i.e., Government Shutdown), the due date and time for Phase I submissions to RFP 70B06C24R00000002 will not change. Offerors submitting a Phase I response shall adhere to the submission requirements included in the solicitation. CBP will confirm receipt of Phase I submissions upon resuming normal business operations (i.e., end of Government Shutdown).

*************************End of Amendment A00001*****************************

This is a Request for Proposals (RFP) for the CBP Office of Training & Development (OTD) Enterprise Training & Resource Management System (ETMS) & Support Services. See attached RFP document Section III.1 for specific instructions on how to respond to this RFP.

Posted: Sept. 13, 2023, 10:38 a.m. EDT
Background
The U.S. Customs and Border Protection (CBP) is seeking a comprehensive system to support training for its enterprise, including law enforcement supporting academies, advanced training, and synchronous and asynchronous training. The system is required to be cloud-based, Federal Risk and Authorization Management Program (FedRAMP) moderate authorized, and 508 compliant. It should support various assessment types and grading scales, maintain complete detailed hire-to-retire training records, and automate critical training operations across key areas such as system administration, personnel management, training registration, testing, surveys, resource management and scheduling, housing management, reporting, and compliance.

Work Details
The Contractor is required to provide software procurement, implementation, data migration, establishing data interchanges, licensing, modifications/customizations as ordered through Custom Development contract line-item (CLINs), consulting support including training and documentation required to support implementation and management of the system. Additionally, the Contractor shall provide maintenance of user data within security controls such as cloud hosting in a FedRamp High authorized environment. The Contractor shall also provide help desk support for tiers 2 and 3 (in-depth and expert technical support), systems analysis, programming, quality assurance testing to implement enhancements to support evolving and emerging training requirements.

Period of Performance
The transition-in period for the contract shall not exceed one year. The transition-out plan shall be developed 60 days prior to completion of the contract. Data migration from the existing training and resource management system to the solution is also required.

Place of Performance
The place of performance for this contract will be nationwide for CBP employees and Contractor personnel as well as in various international locations.
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Overview

Agency
Customs and Border Protection (CBP) [DHS]
Response Deadline
Oct. 6, 2023, 1:00 p.m. EDT Past Due
Posted
Sept. 13, 2023, 10:38 a.m. EDT (updated: Sept. 27, 2023, 1:24 p.m. EDT)
Set Aside
None
NAICS
518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
PSC
DH10 - IT And Telecom - Platform As A Service: Database, Mainframe, Middleware
Place of Performance
WV United States
Source
SAM
Current SBA Size Standard
$40 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Average
On 9/13/23 Customs and Border Protection issued Solicitation 70B06C24R00000002 for U.S. Customs and Border Protection Office of Training & Development Enterprise Training & Resource Management System & Support Services due 10/6/23. The opportunity was issued full & open with NAICS 518210 and PSC DH10.
Primary Contact
Name
Jared A. Tritle   Profile
Email
jared.a.tritle@cbp.dhs.gov
Phone
(317) 381-5447

Documents

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Question & Answer

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Additional Details

Source Agency Hierarchy
HOMELAND SECURITY, DEPARTMENT OF > US CUSTOMS AND BORDER PROTECTION > MISSION SUPPORT CTR DIV
FPDS Organization Code
7014-TFMSCD
Source Organization Code
100167151
Last Updated
Feb. 1, 2024
Last Updated By
jared.a.tritle@cbp.dhs.gov
Archive Date
Feb. 1, 2024