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Sources Sought - Wellness & Health Promotion (WHP) Web Portal Services

ID: PSCFOH-WHP-PSC336161 • Type: Sources Sought

Description

Posted: Feb. 5, 2025, 5:21 p.m. EST

TITLE: Wellness and Health Promotion (WHP) Web Portal Services

I. INTRODUCTION

This is a Sources Sought notice. This is NOT a solicitation for proposals. The purpose of this notice is to obtain information regarding the availability and capability of all qualified sources to perform a potential requirement.

II. BACKGROUND

Federal Occupational Health (FOH), under the Department of Health and Human Services (HHS), designs and provides a suite of occupational health services for federal agencies and their employees. FOH manages over 180 Health Centers and FOH's division of Wellness and Health Promotion Services (WHPS) manages over 25 Health Promotion (HP) Programs and Wellness/Fitness (WF) Centers nationwide. Like all FOH programs, WHPS programs can be customized to meet each organization's unique needs. Agencies can choose to integrate WHPS with other occupational health services such as health screenings, online health assessments, cholesterol and glucose testing, and blood pressure monitoring.

FOH Health Promotion staff may provide outreach wellness and health promotion services locally and virtually (i.e., coaching, webinars etc.). FOH also provides WF center management services, which include management of the day-to-day operations, exercise programs, fitness assessments, group exercise classes, wellness programs, membership utilization reporting and more. In agencies without an on-site fitness center, FOH provides virtual health promotion services including Health Assessment (HA), healthy lifestyle coaching, incentive programs, virtual fitness classes, webinars and more. During the past year, nearly 80,000 of the 1.7 million Federal employees FOH serves have accessed online and/or telephonic health coaching, virtual fitness classes and incentive management services.

Purpose and Objectives

The objective of this Sources Sought is to survey industry capabilities to provide a web-based, Contractor-Owned/ Contractor-Operated (COCO) wellness and health promotion (WHP) product that includes comprehensive self-management tools, targeted interventions, and interactive contacts to foster program engagement. The product must include online Health Appraisals (HA), (also known as health risk appraisal or HRA), personalized healthy lifestyle information, fitness center attendance tracking, a range of pre-recorded virtual fitness classes including equipment and non-equipment workouts, and other tailored tracking and assessment tools to deliver a complete interactive health and wellness and health promotion system for eligible Federal employees of FOH's customers.

The WHP web portal is directly tied to "One HHS" Program Objective 13: Emphasize Prevention and Healthy Living (http://www.hhs.gov/pma/depObj.html). It also supports FOH's mission objectives to improve the health and safety of our federal workforce. This WHP web portal will enhance the programs FOH offers to its interagency partners by providing a health promotion tool that can be used by FOH's health promotion experts to manage the provision, customization and reporting of high-quality health information to customers in the Federal government.

Project Requirements

Refer to attached draft Statement of Work (SOW).

Anticipated Period of Performance

The Government intends to issue a single award contract for a period not to exceed five (5) years.

Submission Information

  1. Interested vendors shall be capable of furnishing all labor, materials, and equipment required to meet the attached draft Statement of Work.
  2. Interested vendors shall provide response to questions in their entirety regarding this requirement. Refer to the attached Excel copy Wellness and Health Promotion (WHP) Web Portal Services RFI Questions.
  3. Interested vendors shall provide a Capability Statement to include the following information:
    • Possible solutions and approaches that may currently exist in the marketplace, and information regarding innovative ideas or concepts.
    • Experience Information: (a) staff expertise, including their availability, experience, and formal and other training; (b) current in-house capability and capacity to perform the work; (c) prior completed projects of similar nature in the past three (3) years; (d) corporate experience and management capability; and (e) examples in the last 3 years of prior completed Government contracts, references, and other related information. Note: Please include the Customer name; Customer's Point of Contact email address; Total Contract Value; Period of Performance; Brief description of services; Past Performance Questionnaires or Contractor Performance Assessment Reporting System (CPARS) reports if available.
    • Company's Information: Company Name, Unique Entity ID (UEI) number, Cage number, company's address, point of contact (name, email address and phone number), company website address (if applicable), business size and type (e.g., small business, 8(a), HUBZone, etc.) pursuant to the applicable North American Industry Classification System (NAICS) code and any Governmentwide Acquisition Contract (GWAC), General Services Administration (GSA) Schedule vehicle, or other available procurement vehicles your company maintains that could meet this requirement

Points of Contact

Only electronic responses will be accepted. Responses shall be limited to 20 pages total. The pages will have 1-inch margins, and using not less than 12-point font, Times New Roman. Tables and figures can be Times New Roman and no smaller than 9-point font. The total number of tables and figures shall be limited to 12 pages. The Cover Letter, Tables of Contents, and Technical Appendix are not included in the page count. Please send responses via email to the primary point of contact, Nickita Germany, via email to nickita.germany@psc.hhs.gov with the subject line Sources Sought - Wellness and Health Promotion (WHP) Web Portal Services no later than February 18, 2025, 2:00 PM Eastern Time. Earlier submission is highly encouraged. The Government will not consider submissions after the specified due date/time of this notice.

Questions regarding the contents of this Sources Sought shall be submitted via email to nickita.germany@psc.hhs.gov with the subject line Sources Sought Questions - Wellness and Health Promotion (WHP) Web Portal Services no later than January 29, 2025, 12:00 PM Eastern Time. Questions should be emailed as a separate file in a Word compatible format. Phone calls will not be accepted. The Government reserves the right to respond to some, all, or none of the questions that will be submitted.

Note: Office of Acquisition Management Services (OAMS) wants to ensure transparency of this process and ensure interested vendors are provided the same information. If your company has a question regarding this Sources Sought Notice, the Government will post your company's questions, along with the Government's response, in SAM.gov. (Note: Your company's name will not be disclosed to the public)

III. DISCLAIMER AND IMPORTANT NOTES:

This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by the respondents for any purpose deemed necessary and legally appropriate. Any company responding to this notice should ensure that its response is complete and sufficiently detailed. Information provided will be used to assess tradeoffs and alternatives available for the potential requirement and may lead to the development of a solicitation. Respondent are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted.

Any solicitation resulting from the analysis of information obtained will be announced to the public through SAM.gov in accordance with FAR Part 5. However, responses to this notice will not be considered adequate to responses to a solicitation.

Confidentiality

No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).

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Revision 1 (January 22, 2025): The draft Statement of Work (SOW) has been updated and attached. Refer to the attached document entitled "WHP Web Portal - Updated Draft SOW".

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Revision 2 (February 5, 2025): The draft Statement of Work (SOW) has been updated and attached. Refer to the attached document entitled "WHP Web Portal Draft SOW_Rev 2".

Posted: Jan. 22, 2025, 11:55 a.m. EST
Posted: Jan. 16, 2025, 10:24 a.m. EST
Background
Federal Occupational Health (FOH), under the Department of Health and Human Services (HHS), provides a suite of occupational health services for federal agencies and their employees. FOH manages over 180 Health Centers and offers Wellness and Health Promotion Services (WHPS) that include more than 25 Health Promotion Programs and Wellness/Fitness Centers nationwide.

The goal of this contract is to develop a web-based, Contractor-Owned/Contractor-Operated (COCO) wellness and health promotion product that enhances FOH's mission to improve the health and safety of the federal workforce by providing comprehensive self-management tools and targeted interventions.

Work Details
The contractor will develop a WHP web portal that includes: online Health Appraisals (HA), personalized healthy lifestyle information, fitness center attendance tracking, pre-recorded virtual fitness classes, tailored tracking tools, and an interactive health promotion system for eligible Federal employees. The portal must be operational at the time of award and provide administrative functions for FOH staff to manage health promotion programs.

It should include features such as:
- A content management tool for health promotion professionals to customize client experiences.
- Tools for engaging the population with self-management resources, health coaching, challenges, incentive management, and performance reporting.
- Secure web-based access via personal computers or mobile devices.
- Compliance with HHS security standards including obtaining an Authorization to Operate (ATO).
- Ability to run ad-hoc queries for data analysis across various hierarchical levels.
- Performance metrics to ensure quality service delivery as outlined in specific task orders.

Period of Performance
The contract period is anticipated to not exceed five years.

Place of Performance
The services will be performed nationwide through internet access.

Overview

Response Deadline
Feb. 18, 2025, 2:00 p.m. EST Past Due
Posted
Jan. 16, 2025, 10:24 a.m. EST (updated: Feb. 5, 2025, 5:21 p.m. EST)
Set Aside
None
NAICS
None
PSC
None
Place of Performance
Not Provided
Source
SAM

Est. Level of Competition
Average
Odds of Award
13%
On 1/16/25 HHS Office of the Assistant Secretary for Administration issued Sources Sought PSCFOH-WHP-PSC336161 for Sources Sought - Wellness & Health Promotion (WHP) Web Portal Services due 2/18/25.
Primary Contact
Name
Nickita Germany   Profile
Phone
None

Secondary Contact

Name
Saundra Kpadeh   Profile
Phone
None

Documents

Posted documents for Sources Sought PSCFOH-WHP-PSC336161

Question & Answer

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Additional Details

Source Agency Hierarchy
HEALTH AND HUMAN SERVICES, DEPARTMENT OF > OFFICE OF THE ASSISTANT SECRETARY FOR ADMINISTRATION (ASA) > PROGRAM SUPPORT CENTER ACQ MGMT SVC
FPDS Organization Code
7570-00233
Source Organization Code
100188100
Last Updated
March 5, 2025
Last Updated By
saundra.kpadeh@hhs.gov
Archive Date
March 5, 2025