SDD Business Information Technology Services

This limited source justification describes a contemplated modification to a hybrid labor hour/firm-fixed price order competed and awarded under the NOAA Mission Information Technology Services (NMITS) Blanket Purchase Agreement (FAR Subpart 8.4) on May 31, 2022. The National Oceanic and Atmospheric Administration (NOAA), Office of the Chief Information Officer (OCIO), Service Delivery Division (SDD) requires business information technology services to support end users within the NOAA Corporate Services (CORPSRV) domain. The support includes CORPRV Help Desk, ServiceNow Platform Support, Unified Messaging Service Support, Sharepoint Farm Administration, IT Inventory Management, Audio/Visual Devices Support, CORPSRV IT Security Support, Project Management Support, and End User Migration Services.

The justification details an action valued at $56,427.44 to add surge hours (488) to an existing labor category under the labor hour line item for ServiceNow Platform Support.