RFI Diversion Customer Response Platform Support Services

Request for Information (RFI) Market Research Purposes only

DEA has a need for Diversion Customer Response Platform support services. See attached Draft Statement of Objectives (SOO), Draft New Integrated Voice Response (IVR) Telephone System and Request for Information (RFI) questionnaires for Market Research Purposes only. This requirement requires public Trust positions -DEA Contractor Security Requirements for Access to Sensitive but Unclassified (SBU) Public Trust Positions- DEA Contractor Security Requirements for Access to Sensitive But unclassified (SBU) Information/U.S. Citizenship Required. Your responses to the RFI questionnaires should not be considered as an award and Government should not be responsible for any cost incurred for providing responses to these market research. Request your responses to the following questionnaires as a part of DEA's Market Research under the Request for Information (RFI) by December 09, 2022, 2:30 pm EST.