VHA WMC HRD Program Evaluation & Management (VA-23-00030509)   2

This is a combined synopsis/solicitation for commercial products and commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation document will not be issued. This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2023-02. This solicitation is set-aside for SDVOSB. The associated North American Industrial Classification System (NAICS) code for this procurement is 541611, with a small business size standard of $21.5 Million. The FSC/PSC is R410. The Department of Veterans Affairs, Program Contracting Activity Central, 6100 Oak Tree Blvd., Suite 290, Independence, OH 44131 is seeking to purchase program evaluation and management services for the Office of Workforce Management and Consulting.

Background
The Department of Veterans Affairs (VA), Veterans Health Administration (VHA) and Workforce Management and Consulting (WMC), Human Resources Development (HRD) supports the learning and professional development needs of approximately 10,000 HR Professionals across the agency. This includes the VHA Flagship Program, the Human Resources Specialist Training and Accelerated Readiness (HR STAR) program that onboards 1,000 trainees per year, using a college-level platform. HRD provides training services to support closing current and previously identified competency gaps among the VA HR workforce. The purpose of this requirement is to maintain and enhance a well-defined, modern, customized evaluation process to evaluate the efficiency and effectiveness of the Human Resources Development program. Said requirement requires implementation of a learning measurement system, data collection, and analysis, strategic consulting, and reporting with the goal of promoting enduring successful results over the longer term.

Work Details
The contractor is required to provide program and resource management support including the HRD Customer Central SharePoint site (structure, design, upgrades, enhancements) and subordinate sites, large-scale learning and participate data assessment and reporting that is customized, valid, and curriculum-driven to include Kirkpatrick Model assessments on all programs and courses. The design, tracking, mapping, and reporting capability must be modern and measured via the use of a commercial-off-the-shelf experience management survey tool type of system available online.
An annual, centralized competency and skills assessment to HR professionals in VHA, data collection, monthly reports, engagement satisfaction, and strategic analysis and consulting based upon results must all be supported.
The HR STAR trainees’ continued employment is based on the ability to have modern curriculum-based testing, evaluation, and data support for every cohort throughout the program up to the point of placement.
Learning data and resources for connecting WMC HRD to field offices and driving change and best practices for all WMC HRD programs and resources are critical to sound planning for VHA HR.