DOJ - USMS NPSP ESS Services - Market Research

The United States Marshals Service (USMS) is seeking a contractor to provide electronic security system (ESS) services as part of their National Physical Security Program (NPSP). The objective of the contract is to create an efficient support organization to meet the USMS's requirements for ESS repair, on-demand services, inventory management, preventive maintenance, program management, and quality control. The contract will be awarded for a base period of one year with four option periods. The contractor will be responsible for providing all necessary personnel, equipment, and services to manage and perform the tasks outlined in the contract. The contractor must also comply with USMS design specifications and use the Government Information Management System (IMS) to track and manage service requests.

The scope of work includes repair services for ESS devices, on-demand services for day-to-day operations, inventory management, preventive maintenance, program management office support, and transition in/out services. The contractor must have the ability to respond to all facilities within specified timeframes and provide services in accordance with USMS design specifications. The contractor must also adhere to response and repair times based on priority levels. Equipment ownership remains with the USMS, but the contractor is responsible for providing warranties for new equipment installed. The contractor must also properly dispose of equipment as directed by the government.

Overall, this opportunity provides a comprehensive range of ESS services for the USMS's national physical security program. The contract offers a base period with multiple option periods, allowing for potential long-term engagement. The use of the Government IMS ensures efficient communication and tracking of service requests. Contractors interested in this opportunity should have experience in ESS repair and maintenance, as well as compliance with USMS design standards and procedures.