Performance Oversight and Access Reporting (POAR) Software as a Service (SaaS) (VA-25-00012049)   2

Background
The Department of Veterans Affairs (VA) is seeking to procure Performance Oversight and Access Reporting (POAR) Software as a Service (SaaS) under solicitation number 36C10B25Q0022. The goal of this contract is to enhance the VA's capabilities in performance oversight and access reporting, which are critical for ensuring quality service delivery to veterans.

Work Details
The contractor will be responsible for providing a comprehensive SaaS solution that includes the following tasks:
- Development and implementation of the POAR software tailored to the needs of the VA.
- Ongoing maintenance and support of the software to ensure optimal performance.
- Training for VA staff on how to effectively use the POAR software.
- Regular updates and enhancements based on user feedback and changing requirements.
- Data management services, including secure storage and processing of sensitive information related to veteran services.

Period of Performance
The period of performance for this contract will span multiple months, with specific timelines to be determined upon contract award.

Place of Performance
The work will primarily be performed at the Department of Veterans Affairs Technology Acquisition Center located at 23 Christopher Way, Eatontown, NJ 07724.