AvaSure TeleSitter Virtual Patient Monitoring OR EQUAL TO

THIS REQUEST FOR INFORMATION (RFI) 36C26225Q0791 IS ISSUED SOLELY FOR INFORMATION AND PLANNING PURPOSES ONLY AND DOES NOT CONSTITUTE A SOLICITATION. THE SUBMISSION OF PRICING, CAPABILITIES FOR PLANNING PURPOSES, AND OTHER MARKET INFORMATION IS HIGHLY ENCOURAGED AND ALLOWED UNDER THIS RFI IN ACCORDANCE WITH (IAW) FAR 15.201(e). SOURCES SOUGHT DESCRIPTION This is NOT a solicitation announcement. This is a source sought/RFI for market research only. The purpose of this source sought/RFI is to gain knowledge of potential qualified sources and their size classification relative to NAICS 541512 (size standard is $34.0 Million). Responses to this source sought will be used by the Government to make appropriate acquisition decisions. After review of the responses to this source sought, a solicitation announcement may be published. Responses to this source sought synopsis are not considered adequate responses for a solicitation announcement. The Department of Veterans Affairs (VA), VISN 22 Network Contracting Office, is seeking sources that can provide TeleSitter Virtual Patient Monitoring System OR EQUAL that at a minimum meets the following salient characteristics in the Statement of Work for the VA GREATER LOS ANGELES HEALTHCARE SYSTEM: Item Number Description/Part Number Quantity Unit of Measure Unit Price Amount ( EQUAL TO ITEMS SATISFYING THE SALIENT CHARACTERISTICS LISTED IN THE STATEMENT OF WORK WILL BE ACCEPTED FOR ANY ITEM LISTED BELOW WILL BE ACCEPTED; 0001 AvaSure OR EQUAL Software - Standard - 1 Year AvaSure OR EQUAL Software - Standard Includes: - Licensed per hardware device - AvaNET Silver Support - Analytics reporting tool - Pre-recorded announcements in 30 languages - Clinical program materials - eLearning Modules 0002 Guardian OR EQUAL Hardware - Mobile Two-way - FIPS *This device requires an update to the latest software version, which will require MS Server 2016. 0003 U.S. Power Cord 0004 Spare Parts Kit with power cord Spare Parts Kit Includes: Pairs of Earpieces, Microfiber Cleaning Cloths, Disposable ear covers for headsets, headset, USB headset adapter, power cord 0005 AvaSure OR EQUAL Install Services Includes: - Project planning & engineering - Onsite deployment - Server Setup - Monitor station setup - Device assembly/assembly prep - Device initialization & test verification - Device wireless connectivity testing/validation, if applicable - BioMed/IT training 0006 AvaSure OR EQUAL Project Management Services Dedicated Project Manager to remotely coordinate tasks, resources and timelines for the implementation of the products and services purchased. 0007 AvaSure OR EQUAL Clinical Services Includes: - Policy and procedure planning - Resource sharing and guidance - Program development and best practices - Onsite Go Live support 0008 Monitor Station - Large Format Monitor TOTAL Include shipping cost on the items price. Vendor Requirements: Period of Performance for installation if 180 days after receipt of order (ARO). Vendor shall quote all items under this requirement. Vendor shall meet the Salient Characteristics in the Statement of Work (SOW). Vendor shall respond questions 1 through 8 of the Request of Information (RFI), see below. STATEMENT OF WORK Purpose The contractor shall provide a turnkey solution to the Greater Los Angeles VA Medical Center TeleSitter OR EQUAL Patient Monitoring Solution that includes but is not limited to installing commercial off the shelf remote patient observation systems that conform to the requirements of this SOW. The contractor shall provide equipment (products), project management and other professional services, and appliable clinical and technical training required to implement the Telesitter OR EQUAL solution at Facility. In addition, the contractor will provide help desk support, analytic reporting consultation, and warranty services for l year post go-live. Vendor Responsibilities The contractor shall provide all resources necessary to accomplish the deliverables described in this statement of work (SOW), except as may otherwise be specified. Contractor shall source, deliver, assemble, and install the full TeleSitter OR EQUAL solution meeting the specifications outlined below in the salient characteristics and specified in this SOW. Background This procurement is intended to offer a safe, cost-effective observation, communication, and analytic solution to the care companion needs throughout West Los Angeles VA Health Care System Facility. The desired outcome is to procure technology solution made by AvaSure, called TeleSitter OR EQUAL - Virtual Patient Monitoring System. This acquisition effort seeks to improve patient safety and facilitate patient care by centralizing monitoring of patients requiring continuous observation. Performance Period This is a onetime purchase, not requiring a software subscription Delivery and installation should be completed within hundred eighty (180) days from after receipt of order (ARO). Place of Performance All vendor deliveries shall be to West Los Angeles VA Healthcare Facility. Hours of Operation Warehouse deliveries are accepted between 8am and 3:30pm, Monday through Friday, excluding holidays. Hospital normal hours of operation are between 7am and 4:30pm, Monday through Friday, excluding holidays. Federal Holidays: New Year s Day: January 1st Martin Luther King s Birthday: 3rd Monday in January President s Day: 3rd Monday in February Memorial Day: Last Monday in May Juneteenth: June 19th Independence Day: July 4th Labor Day: 1st Monday in September Columbus Day: 2nd Monday in October Veteran s Day: November 11th Thanksgiving Day: Last Thursday in November Christmas Day: December 25th General Requirements Contractor shall provide the Telesitter OR EQUAL solution which is comprised of Server License(s), Monitoring License(s), 25 Guardian OR EQUAL Mobile 2-way devices, required software subscription, installation services, project management and program development services, and clinical services training/support related to the installation and implementation. The specifications outlined in the salient characteristics below are requirements for the TeleSitter OR EQUAL - Patient Monitoring Salient Characteristics Guardian Hardware OR EQUAL Mobile 2-way Wireless FIPS Units OR EQUAL (Quantity: 25 each) Client Workstation Hardware including video displays, USB headsets, and other audio-video accessories required to operator the AvaSure Tele-Sitter OR EQUAL solution. Video displays shall be a minimum of 40 inches (minimum 1920x1080 pixel native resolution), and have video inputs (HDMI, DisplayPort, and/or DVI) that are compatible with a VA-provided computer. Offeror shall provide a submission which includes the hardware specifications of the minimum 40 inch video display offered. (Quantity: 3 each) Server(s) and other data storage hardware shall be VA-provided. Offeror shall provide a submission which includes the hardware specifications for the server(s) required to su:pport the Tele-Sitter solution proposed. Spare Part Kits (Quantity: 2 each) comprised of: pairs of headphone earpieces (minimum 5 each), minimum microfiber cleaning clothes (minimum 5 each), disposable ear covers for headsets (minimum 100 each), headset (minimum 1 each), USB headset adapter (minimum 1 each), 10 ft. (+/- 3 feet) cord (minimum 1 each). AvaSure Tele-sitter OR EQUAL software licenses with Year-1 subscriptions required for 25 Guardian Mobile OR EQUAL 2-way FIPS OR EQUAL and 3 monitoring stations, plus other software required for the server(s) . At minimum, the software shall include the following capabilities: Remote and warranty support Software must include capability of Online Reporting of Nursing Analytics (ORNA) reporting tool. Clinical program materials and eLearning modules. Any software updates that become available during the Year 1 Subscription (and/or warranty period). Vendor-provided training for technical services and support (i.e., Biomed Training) for a minimum of 1 session to train staff. Vendor-provided training for clinical users including support for facility policy and procedure planning, user tips and best practices, and on-site Go Live support for at least 1 session to train staff Guardian Mobile OR EQUAL 2-way devices (Quantity: 25 each) shall be configured with wireless network components that are certified FIPS-140-2 security encryption (FIPS - Federal Information Processing Standards). This is a VA cyber security requirement. The Tele-Sitter OR EQUAL software must be approved by the VA Technical Refence Manual (TRM). This is a requirement for the software to be installed on a VA OIT-provided (baselined) computer. Software must enable clinical users and system administrators to run reports and comparisons; performance metrics (reports) shall include utilization, alarm rates, monitor staff interventions, effectiveness of monitor staff interventions, and bedside staff responsiveness. Provide 2-way live video from patient room for 24/7 continuous telehealth: Live video allows remote monitor staff (i.e., monitor techs) to evaluate the situation in the patient room in real time and immediately intervene to prevent patient harm, protect staff from violent patients or visitors, and to leverage clinical efficiencies resulting in more nursing resources for hands on patient care. The camera shall be capable of 360-degree pan, 180-degree tilt and minimum 24x optical zoom. The 360-degree pan-tilt-zoom camera must capture and visualize the entire room so that if the monitoring technicians see a change in the patient condition, the staff can adjust the camera with a single click of the mouse. The camera must have a resolution changeable to minimum 1920 x1080 pixels, 320 (+/- 50) x 180 (+/- 50) pixels, and 1280 (+/- 50) x 720 (+/- 50) pixels. The camera must be capable of functioning in low light conditions. The technology shall be Infrared light (IR) for low light viewing conditions. IR functions on the camera shall automatically turn on/off, plus include the following specifications: Range of minimum 20 feet, LED Beam Width of 60 (+/- 5) degrees angle, 940nm (+/- 50 nm) wavelength, and switching frequency 480kHz (+/- 50 kHz). Pre-recorded announcements must include minimum of 10 pre-recorded messages can be used to communicate with patients in minimum of 30 different languages and in feminine or masculine tones for effectiveness in communicating with patient. Advanced privacy mode features which include an audio and visual privacy modes that provide privacy to the patient room when caregiver is speaking confidentially with a patient while still allowing the observer to monitor the patient s safety. Privacy light indicator notifies caregiver and patient in the room. Must have timer that can be used as a reminder for monitor staff to turn off the privacy modes or to continue for more time. Easy-to-use software for clinical staff monitoring remotely, via the Client Workstation(s); via the mouse, through which users can control the camera, audio, and privacy modes of the system. Real-time intervention log which captures/timestamps monitor staff interventions using audio, verbal alert, and Stat Alarm which is activated by the monitor staff and loud audio alarm in the room. Allows monitor staff to track near misses. Enhances program metric collection to provide predictive analytics. Adverse Event Reporting which captures/timestamps monitor staff interventions using audio, verbal alert and Stat Alarm. The information identified above is intended to be descriptive, not restrictive and to indicate the quality of the supplies/services that will be satisfactory. It is the responsibility of the interested source to demonstrate to the government that the interested parties can provide the supplies/services that fulfill the required specifications. If you are interested and are capable of providing the sought-out supplies/services, please provide the requested information as well as the information indicated below. Response to this notice should include company name, address, point of contact, size of business pursuant to the following questions: (1) Please indicates the size status and representations of your business, such as but not limited to: Service Disabled Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), Hub zone, Woman Owned Small Business (WOSB), Large Business, etc.)? (2) Is your company considered small under the NAICS code identified under this RFI? (3) Are you the manufacturer or distributor of the items being referenced above (or equivalent product/solution)? What is the manufacturing country of origin of these items? (4) If you re a small business and you are an authorized distributor/reseller for the items identified above (or equivalent product/solution), do you alter; assemble; modify; the items requested in any way? If you do, state how and what is altered; assembled; modified? (5) Does your company have an FSS contract with GSA or the NAC or are you a contract holder with NASA SEWP or any other federal contract? If so, please provide the contract type and number. (6) If you are an FSS GSA/NAC or NASA SEWP contract holder or other federal contract holder, are the referenced items/solutions available on your schedule/contract? (7) Please provide general pricing for your products/solutions for market research purposes. (8) Please submit your capabilities in regard to the salient characteristics being provided and any information pertaining to equal to items to establish capabilities for planning purposes? *** Submissions addressing Section (8) should show clear, compelling and convincing*** evidence that all equal to items" meet all required salient characteristics. Responses to this notice shall be submitted via email to dyne.kim@va.gov. Telephone responses shall not be accepted. Responses must be received no later than April 25, 2025, at 11:00 AM Pacific Time. If a solicitation is issued it shall be announced at a later date, and all interested parties must respond to that solicitation announcement separately from the responses to this request for information. Responses to this notice are not a request to be added to a prospective bidders list or to receive a copy of the solicitation. Please reference 36C26225Q0791, TeleSitter Virtual Patient Monitoring System OR EQUAL