USCIS Social Media Management Platform – Sprinklr
Type: Forecast • Source ID: F2024068032
Overview
Description
***Updated, 9/5/24: updated small business program to SB ***
USCIS has a requirement to acquire Sprinklr or equivalent software licenses to enhance the operations of the United States Citizenship and Immigration Services (USCIS) Office of External Affairs (EXA), in partnership with the Systems Delivery Division/Office of Information Technology (SDD/OIT). The acquisition includes software licenses and premium support.
This requirement would normally be announced as a FIRSTSOURCE opportunity. Due to FIRSTSOURCE II expiring and FIRSTSOURCE III not available to use, USCIS is establishing this record for industry s awareness with uncertainties as to which acquisition vehicle will be used. USCIS will update this record when the appropriate vehicle is known.
Est. Value
Min: $250,000
Max: $500,000
Max: $500,000
Est. Award Date
7/22/25
Future Opp
Source Est. Solicitation Date
6/20/25
Set Aside
SB
Pricing
Firm Fixed Price
Forecast Type
Follow-On To Existing Contract
Place of Performance
Camp Springs, MD USA
Forecast Source
Citizen and Immigration Services is forecasted to issue a recompete procurement for USCIS Social Media Management Platform – Sprinklr around 7/22/25 worth up to $500,000.
Agency
Source Level 1 Agency
Department of Homeland Security
Source Level 2 Agency
USCIS
Incumbent
Incumbent
Award ID
Potential Value
$248,010.31
Period of Performance
7/22/24
-
7/21/25
Contacts
Potential Bidders and Partners
Similar Active Opportunities
Additional Detail
Date Published
9/5/24
Date Modified
9/5/24
Source Est. Period of Performance Start
7/22/25
Source Est. Period of Performance End
7/21/26
Source Forecast ID
F2024068032