USCG NMC Support Services for Mariner Credentialing Program (MCP)

The purpose of this requirement is to acquire Contractor technical and administrative support services for the U.S. Coast Guard (USCG) National Maritime Center (NMC) Mariner Credentialing Program (MCP). The services include a full range of technical and administrative services to meet the mission needs of the NMC. Contractor tasks include: acquiring, receiving, opening, sorting and distributing all incoming mail and supplies; preparing and processing outgoing mail/packages; processing Merchant Mariner credential applications; producing Merchant Mariner credentials and medical certificates; creating and managing official merchant Mariner records (electronic and paper based); record storage/upkeep and preparing Mariner records for archiving; correspondence and documentation; website support and updates; development of graphics in support of examinations and other program activities; system testing and database support; and completing data entry related to the credentialing process.