TSA Training & Development - Adobe Experience Manager (AEM) Ongoing Support and Licenses

The Transportation Security Administration s (TSA) Training and Development (T&D) division has a continuing requirement to develop, implement and manage training programs for its transportation security workforce. By law, Transportation Security Officers (TSO) are required to complete classroom training or an alternative program that is equivalent. T&D required a Commercial-off-the-Shelf (COTS) Content Management System (CMS) that was equipped with mechanisms to enhance the intake of new training content development needs and provide adequate storage and delivery of the content produced during the TSA training process. In support of this requirement, T&D acquired the Adobe Experience Manager (AEM) Content Management System (CMS) in 2019. Subsequently, T&D secured an AEM Authority to Operate (ATO) in 2021. T&D currently utilizes Adobe Experience Manager Managed Services in AWS GovCloud (AEMMS-GC), which is an approved FEDRAMP application utilizing AEM Assets, Forms, XML Documentation Add-In (DoX), and components of Asset Share Commons (ASC). Through a perpetual license agreement, T&D procures the AEM Software-as-a-Service (SaaS) subscription, which permits T&D to perform the full lifecycle development of training materials and curriculum at TSA. TSA is seeking a vendor to deliver the required Adobe SaaS licenses and provide AEM support to sustain T&D s development of high-definition video, X-ray and training images, curriculum source files and other output from the development of training materials. Additionally, the vendor shall provide support to ensure that content intake, storage, delivery, and management of T&D s training curriculum development meets all applicable Federal Information Technology (IT) security requirements. Anticipated strategy: DHS IT Strategic Sourcing Contract Vehicle.