Sign Language Interpretation (SLI) Services for Nebraska Service Center (NSC)

***Update, 8/22/24: Estimated Solicitation Release Date is updated to 8/30/2024 and Anticipated Award Date is updated to 9/23/2024** As of 7/8/24: USCIS split this requirement into two separate BPA Calls. The support for Texas Service Center (TSC) is under APFS F2024066818 This requirement will be a BPA Call against DHS Communication Access Services (CAS) BPA. USCIS requires Sign Language Interpretation (SLI) Services on a regular basis for one (1) Federal employee at the Nebraska Service Center (NSC) who is deaf. These services may be utilized during normal work and onsite or virtual team meetings, interviews, town halls, pre-recorded and recorded events, facility presentations, or other events as required. Requests will be made for both in-person and virtual service. It is possible for some events to take place after normal business hours and on weekends. The Contractor shall provide SLI services of both sign-to-voice, voice-to-sign and other services utilizing Signed English (SE) and/or American Sign Language (ASL). Scheduled meetings, trainings, and town halls are crucial for the USCIS employee to attend, and it is imperative that requested SLI services are received; if a scheduled Interpreter cannot meet the required timeframes, a qualified replacement Interpreter shall be immediately made available.