Language & Interpretation Support Services - Refugee, Asylum, & International Operations (RAIO) Directorate

-- Update, 11/21/2024: Updated incumbent/contract number fields to list all which this effort is replacing. Also note that the Government anticipates awarding three (3) to five (5) multiple-award Indefinite-Delivery Indefinite-Quantity (IDIQ) contracts with a small business reservation for one (1) or more small business awardees per the Federal Acquisition Regulation (FAR) 19.503. Though there is not a "reservation" selection within APFS, there is a partial set-aside option that the Government's Small Business Specialist recommended be selected in this Forecast Record. However, as noted above, the Government anticipates a small business reservation for one (1) or more small business awardees per FAR 19.503 not a partial small business set-aside per FAR 19.502-4. -- Update, 10/15/2024: Updated estimated solicitation release date, type of award, contract status, incumbent/contract number, estimated period of performance start/end dates. -- Update, 07/17/2024: Updated Alternate POC. -- Update, 06/27/2024: Updated estimated solicitation release date, contract type and anticipated award date. Language and Interpretation Support Services for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Refugee, Asylum, & International Operations (RAIO) Directorate, Asylum Division Headquarters (HQASM), and International & Refugee Affairs (IRAD). This requirement supports the divisions mission by enabling trained officers to interview asylum and protection seekers in their native languages using telephonic, video conferencing, and, in rare cases, in-person interpreter and translation services. Interviews by phone are generally completed using conventional telephones and computer applications for transcribing. To fulfill the divisions mandates, USCIS requires ready access to a comprehensive set of high-quality language and interpretation services.