iDirect Government - Premium iSupport
Type: Forecast • Source ID: F2024066927
Overview
Description
U.S. Customs and Border Protection (CBP) has a renewal request for iDirect Government -Premium iSupport. These licenses will be used at CBP's Air and Marine Operations Center (AMOC) in Riverside, CA.
This order will provide mission critical operational support, including: 24x7x365 Technical Services Support; Access to major and minor software releases;
Access to software service releases, updates and technical bulletins; Extended Warranty on Chassis and Line Cards; Advanced Replacement for Hub Components; 10-day response for non-aero warranty repairs; Remote managed upgrade support; Onsite annual network audit; Technical Account Management (TAM) Support; Registration to iDirect Government Support Website; Security Content Automation Protocol (SCAP) Support Services.
Acquisition Strategy: FS II - SB
Est. Value
Min: $250,000
Max: $500,000
Max: $500,000
Est. Award Date
8/19/2024
Old Forecast
Source Est. Solicitation Date
8/5/2024
NAICS
Set Aside
SB
Pricing
Firm Fixed Price
Procurement Method
FirstSource II
Forecast Type
Follow-On To Existing Contract
Place of Performance
March ARB, CA USA
Forecast Source
Air and Marine Operations is forecasted to issue a recompete procurement for iDirect Government - Premium iSupport around 8/19/2024 worth up to $500,000.
Agency
Source Level 1 Agency
Department of Homeland Security
Source Level 2 Agency
CBP/Air and Marine
Incumbent
Incumbent
Award ID
Potential Value
$265,591.02
Period of Performance
10/1/23
-
9/30/24
Contacts
Potential Bidders and Partners
Similar Active Opportunities
Additional Detail
Date Published
7/29/24
Date Modified
7/29/24
Source Est. Period of Performance Start
10/1/24
Source Est. Period of Performance End
9/29/25
Source Forecast ID
F2024066927