EMPLOYEE ASSISTANCE PROGRAM (EAP) SUPPORT SERVICES

This contract calls for the provision of fully integrated Employee Assistance Program (EAP) and Work-Life services for all U.S. Coast Guard (USCG) employees (civilian and military) and their eligible family members. Most USCG employees and families work/live in the Continental United States; some work/live in overseas locations such as Hawaii, Puerto Rico, Guam, Japan, Bahrain, Southwest Asia, and others. The EAP is designed to assist organizations in addressing productivity issues and employee clients in identifying and resolving personal concerns including, but not limited to, health, marital, family, financial, alcohol, drug, emotional, stress or other personal issue that may negatively affect job performance. The contractor will perform a broad range of functions including assessments, short-term counseling and/or referral services for employees and their family members; management consultation; organizational development services; training and education awareness; and traumatic/critical incident response services.